Service

1. 24/7 Online Support

Our dedicated team of experts is available around the clock to answer any questions you may have. Simply reach out to us, and we’ll provide prompt and professional assistance.

2. Expedited Shipping and Robust Logistics

We understand the importance of timely delivery. With our efficient logistics system, we can typically ship in-stock items within 5-10 days. For out-of-stock items, the delivery time may vary based on the quantity and can be expected within 15-20 days.

3. Comprehensive After-Sales Service

• On-site Installation Guidance: Our experienced technicians will be dispatched to your location to provide expert installation guidance and ensure a seamless setup process.
• 12-Month Parts Warranty: We offer a comprehensive 12-month warranty on all parts (excluding wear items such as wire ropes and AC contactors), providing you with peace of mind and minimizing downtime.
• Lifetime Technical Support: Benefit from our ongoing commitment to your satisfaction with lifetime free technical support. Our team is always here to assist you with any technical inquiries or troubleshooting.